1 hour ticket response
VPS Dealer’s team of customer service technicians is devoted to giving quick answers to all your queries. We’ll examine your ticket once it is submitted and will reply back to you with a solution to the problem within maximum 1 hour after the trouble ticket submission. As a matter of fact, our average customer support ticket response time is 20 minutes.
A First–Class Customer Service
Our support team representatives possess extensive experience in the shared hosting business and are trained enough to deliver a swift answer to your problem. If, however, the case at hand is not within the competency of a technical support engineer, the ticket will be sent to a developer or administrator for additional assistance.
An Easy–to–Browse Help Center
To help you get a quick hint on how to use a specific service, we have incorporated a really intuitive Help section in the Web Hosting Control Panel. You can browse through an extensive selection of web hosting account management articles and website administration articles, have a look at our F.A.Q. database or watch our how–to video tutorials.
