Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client assistance staff is taught to swiftly care for all our shared hosting customers’ queries and support questions. Through our ticketing system, you will be able to send your issue and a support team member will likely return to you in less than max an hour. Basically, practice has confirmed that the normal response time frame is Twenty minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Our tech support service is delivered by a crew of skilled experts who definitely are able to answer to your inquiry promptly. You could speak with the support crew by launching a help and support ticket from your Web Hosting Control Panel or by submitting us an e–mail message. On working days, you may also call us on the phone or take advantage of the live chat service.

  • Intuitive help center

  • An Intuitive Help Section

  • Our company has included a huge know–how base into the Control Panel so its possible to obtain practical step–by–step recommendations anytime. Each section of the Control Panel features its own contextual help area featuring a selection of how–to content articles. We have also prepared video tutorials to present you with a far better visual representation of how to execute any given job.