A 99.9% Server Uptime

We’ve built our shared hosting platform using stable hardware components and heavily modified software. Our sysadmins have installed a tweaked version of SELinux on each of our web hosting servers to guarantee the highest level of protection and reliability. We have added a number of DDoS prevention mechanisms along with powerful firewall programs to make sure our network is invincible and safe.

Our shared hosting plans include a 99.9% server uptime guarantee. And irrespective of which datacenter you opt for, the guarantee stays unchanged.

A 99.9% Server Uptime

A 99.9% Network Uptime

Other than our cloud hosting platform, we have also set up our very own internal network in each one of our datacenters. Everything is based on top–of–the–line hardware provided by Juniper. In addition, on each router, we’ve installed a firewall with a complex set of rules to be able to sieve all dubious requests.

This way, in each of our datacenter facilities – in our US data center, in our UK data center, in our data center FI, in our Eastern Europe data center and in our AU data center, you will take advantage of a 99.9% network uptime guarantee. And this uptime guarantee is valid for all web hosting services in each and every datacenter.

A 99.9% Network Uptime

A 30–Day Money–Back Guarantee

Despite the fact that we have done everything to minimize all possible risks with our cloud hosting packages and while we offer premium support, sometimes the client simply isn’t content with what we are offering. Or he wants to move to a more powerful web hosting solution, such as a virtual private server or even a dedicated hosting server.

For this reason, our company offers a 30–day money–back guarantee with each of our cloud hosting packages, no questions asked. If you aren’t fully satisfied, we will give you your money back.

A 30–Day Money–Back Guarantee

24/7 Technical Support

We’ve meticulously chosen each single member of our 24x7 support team to make sure that we can provide the best tech support service that you can possibly get. Each one of our technical support engineers has several years of experience dealing with hosting accounts behind his back, so they know what they are doing. Plus, they are available 24x7x365 – you’ll be able to contact them at any time and they will respond to you as soon as possible.

Their average ticket response time is just twenty minutes, whilst with many other hosting providers you need to wait around for days. Besides, we offer you a 1–hour response time guarantee. Irrespective of what happens, your queries will be replied to in less than 60 minutes.

24/7 Technical Support