Help and Support Channels

  • 1 hour ticket response time

  • A 60 minutes Ticket Response Guarantee

  • Our crew of techs will try their best to respond to your advice needs in up to 1 hour. If, however, the problem you have come across demands help from the Administrators’ =Dept,= we are going to address the ticket to the technician on duty and will write a comment to notify you.

  • Top quality support service

  • Professional Tech Support Service

  • We are on line for you day and night to give you guidance and customer support and also to aid you with any problem that you might run into when dealing with your virtual server. We’ll aid you with all pre–configured apps, such as your OS, server administration panel (with respect to the VPS type) and the Web Hosting Control Panel produced 100% by our company.

  • Intuitive help center

  • An Intuitive Help Zone

  • In the Web Hosting Control Panel that comes free of charge along with your virtual server, you’ll find an educational Help section, consisting of all you should be informed on when maintaining your sites and apps. We have added a wide range of how–to content articles and video training that present the important website management tasks in an easy to read manner.