Support Channels

  • 1 hour ticket response time

  • A One–Hour Response Time Guarantee

  • We provide a sixty–minute response time warranty for every support ticket or email that you send to our help desk support team. We’ll speedily answer all standard queries and forward right away the matter to our sysadmins in case additional assistance is required. If you make use of the Admin Services package, we’ll perform any of the included server management services at a time that has been agreed upon upfront.

  • Top quality support service

  • A Top–Quality Support Service

  • We’ll be available to you 24x7 to respond to any questions that you may have connected with our Web Hosting Control Panel or any of the applications that we have preinstalled for you on the dedicated hosting server. If you also need help handling server management tasks, you can examine our Admin Services package, which includes backup disk space, OS updates on a weekly basis, server monitoring and restarting services, plus installation and troubleshooting procedures.

  • Intuitive help center

  • An Intuitive Help Area

  • Each Linux dedicated hosting server includes our free Web Hosting Control Panel, which offers an in–depth knowledge base and a group of educational video tutorials. Whenever you need help working with the Web Hosting Control Panel, just press the Help or Videos buttons located in the top right corner.