The term e-mail forwarding refers to an email being forwarded from a receiving address to a third-party address that isn't listed as a recipient. For example, a client sends out an email from their personal mailbox to support@domain.com and as far as they are concerned, this is actually the single recipient. If there is an active forwarding, the message may be sent to owner@domain.com, for example, although the customer in no way meant the message to be sent there and may not be aware of the presence of this mailbox. There are different reasons for applying such forwarding. For example, if you've got a number of emails it is possible to forward them all to a single mail box, which will make checking e-mails less difficult and will allow you to collect e-mails and respond to them in a timely manner. The feature may also be used in case a number of individuals should get a copy of an email message sent to a general email address.
E-mail Forwarding in Shared Hosting
If you have a shared hosting package with us and you set up e-mail addresses in your account, you'll be able to forward it with only a couple of mouse clicks to any other address of your choosing. The feature can be enabled when you set up a brand new email address or any time later on and disabled just as quickly in case you change your mind. This can be done through the Hepsia Hosting Control Panel in which you can handle your account. You'll have the option to decide whether a copy of the inbound messages will stay on our servers or not. The main advantage of this option is that you will always have a copy on your server if something occurs with the other email address or if perhaps it's not active for reasons unknown during the time an e-mail is forwarded. When the feature not enabled, an e-mail will be received, forwarded and removed from our servers no matter if the remote email address is operating or not, so it is usually a good idea for it to be active just to be on the safe side.