Many individuals who start using their very first web hosting account, or change companies, normally have enquiries concerning how particular procedures are executed or come across complications when setting up various things, including emails, site settings, and so on. For this reason, many companies have prepared documentation with standard questions and problems in order to help their clients receive info quickly and easily. Consequently, the client support team representatives can devote more time to actual issues that some clients may be experiencing, because the solution for the minor things will be available online and customers can easily cope with them without having to get in touch with the customer support staff. Having exhaustive documentation is truly important, particularly for new customers without any experience at all, because the hosting service entails multiple features and many people can become perplexed about what to do. A good information repository can both help you execute the operations that you need and become aware of how the web hosting service works in general.
Extensive Online Documentation in Shared Hosting
Our shared hosting plans feature an in-depth knowledge base where you can find info about all the problems that you might possibly encounter and their solutions. You can get to know how to create and administer an electronic mailing list, how to use an .htaccess config file, or how to proceed in case the settings of your mail client are correct, but still you’re unable to send email messages, for instance. We have done our utmost to be as comprehensive as possible and to cover all possible options so as to save you time and efforts and to give you different solutions for every single problem. The knowledge base contains educational articles too – both generic ones about the hosting service as a whole, and more specific ones, which will help you get acquainted with the functions and features of the Hepsia Control Panel. You can find relevant articles about specific features and functions in every section of the Control Panel, while if you want to check the whole list of articles, you can go to the all-encompassing Help section.